Quality Control



Quality Control

Samberi has established a successfully operating service of sanitary safety and quality control of products. Monitoring is carried out by quality experts filling checklists reflecting sanitary conditions of production site and each store as a whole, as well as the quality standards prescribed in the instructions developed by specialists of the company on the basis of existing legislation and Sanitary Rules and Regulations. Supplier assessment and/or reassessment is held on the basis of customer response according to the book of complaints, customer service points and call center. Each incident of violation of the consignment agreement with a supplier is documented: products are photographed, photographs proving the inadequate quality of goods are sent to a supplier representative by e-mail.